Assault Response
Directs Security's immediate response to a physical assault involving a guest or employee, from intervention through documentation.
Why This Matters
How the first responding officer handles the first ninety seconds shapes the medical outcome, the legal record, and the property's liability exposure. Assaults escalate fast and get reinterpreted by everyone involved after the fact, so accurate, immediate documentation is the only reliable record. Guests and employees both need to see that the response is fast and fair, not selective.
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