Vehicle Left Overnight Procedures
Governs how valet tracks and manages guest vehicles remaining on property overnight or beyond the original parking duration.
Why This Matters
A vehicle left overnight without an updated record becomes a mystery car by the next shift change, and mystery cars are how keys get lost and guests get billed incorrectly. Clear tracking protects the guest's property and protects the valet team from being blamed for gaps they didn't create. This is a handoff discipline problem disguised as a parking problem.
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