VAL-040STANDARD PREVIEW
Arrival-Zone Readiness and Curb Presentation
Governs how the door and valet team prepares and maintains the arrival zone so the first thirty seconds of a stay are flawless.
Why This Matters
The curb is the property's handshake; guests form their value judgment before they touch the front desk. A cluttered drive, dead planter, or missing cart quietly tells an arriving guest what to expect upstairs. Leaders who own the curb own the review.
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