The Vault

1,412 standards across 47 departments. Search is free for everyone — type it the way you'd say it.

All Housekeeping · 128 Human Resources · 77 Front Desk · 68 Banquets · 64 Culinary & Food Safety · 43 Events & Catering · 43 Reservations · 40 Bell & Valet · 39 Finance & Accounting · 37 Sales · 36 Public Areas & EVS · 33 Restaurants · 33 Technology · 33 Cage & Count · 31 Laundry & Uniforms · 31 Night Audit · 30

2 standards for “employee separation”

RES-017·Reservationsmember

Employee and Friends-and-Family Rates

Controls eligibility verification, approval, and booking of discounted employee and friends-and-family room rates. Discount rate abuse is one of the most common internal-fraud patterns ... hospitality, and unmonitored access erodes both revenue and morale among employees who follow the rules. A transparent, verified process protects the benefit's value and the trust between

RES-048·Reservationsmember

Linked and Multi-Room Reservation Coordination

rather than handled as unrelated bookings. A family or friend group booked across separate reservations looks, to the system, like strangers who happen to arrive the same