The Vault

1,412 standards across 47 departments. Search is free for everyone — type it the way you'd say it.

31 standards

CAG-001·Cage & Countcompany

Cage opening and closing

Open and close the casino cage under dual custody with verified inventories, controlled keys, and surveillance-witnessed transitions.

CAG-002·Cage & Countcompany

Cash drawer controls

Hold each cashier individually accountable for an imprest window bank through verified issuance, in-shift discipline, and reconciled returns.

CAG-003·Cage & Countcompany

Chip redemption

Redeem chips at the cage window through authenticated, counted-aloud verification with identification and reporting checks at thresholds.

CAG-005·Cage & Countcompany

Marker issuance

Issue cage markers only against verified identity and approved credit, with complete documentation and same-day reconciliation of outstanding paper.

CAG-007·Cage & Countcompany

Credit Limits

Establishes how patron credit limits are verified, approved, and enforced at the cage before any marker or credit extension is issued.

CAG-008·Cage & Countcompany

Check Cashing

Establishes the verification, limits, and documentation required before the cage cashes a patron check.

CAG-010·Cage & Countcompany

Suspicious transaction reporting

Identify and internally report suspicious transactions completely and confidentially, without ever alerting the guest involved.

CAG-011·Cage & Countcompany

Anti-money-laundering controls

Operate a property-wide AML control framework covering identification, aggregation, monitoring, training, and independent testing of every cash channel.

CAG-012·Cage & Countcompany

Currency transaction reporting

Capture, aggregate, and file currency transaction reports accurately and on time for all reportable cash activity across the gaming day.

CAG-013·Cage & Countcompany

Cash transport

Move cash and chips between secured areas only in sealed containers, under escort and dual custody, along surveilled routes with a complete signature chain.

CAG-015·Cage & Countcompany

Vault controls

Secure the vault under strict dual custody, segregated access controls, and daily verified inventories with every entry logged and witnessed.

CAG-016·Cage & Countcompany

Soft count

Count table-game drop under full-team custody in the count room, with camera-proven handling and independently verified totals.

CAG-019·Cage & Countcompany

Drop procedures

Collect and replace drop boxes on schedule, under escorted dual custody, with sealed exchanges and an unbroken route to the count room.

CAG-020·Cage & Countcompany

Cash variance investigation

Investigate every cash variance through a tiered, same-day process that assigns findings to a named authority and closes with root cause.

CAG-021·Cage & Countcompany

Cage Window Balancing and Variance Thresholds

Governs how each cage window drawer is counted, assigned, and reconciled at every shift change, and how variances are classified against posted dollar thresholds.

CAG-022·Cage & Countcompany

Main Bank Inventory and Internal Transfers

Governs the counting of the main bank at each shift change and the documentation of every transfer between the main bank, windows, kiosks, and the vault.

CAG-023·Cage & Countcompany

Marker Redemption and Payment Application

Governs how outstanding markers are redeemed at the cage, how partial payments are applied, and how redemption documents are controlled.

CAG-024·Cage & Countcompany

Marker Collections and Delinquency Escalation

Governs the timeline, ownership, and tone of collection contact on unpaid markers, and the authority levels required for settlements and write-offs.

CAG-025·Cage & Countcompany

Front Money Deposits and Withdrawals

Governs the acceptance, documentation, and disbursement of front money deposited by guests to wager against.

CAG-026·Cage & Countcompany

Safekeeping Accounts and Guest Valuables at the Cage

Governs the acceptance, storage, and release of guest funds and valuables held in cage safekeeping.