The Vault
1,412 standards across 47 departments. Search is free for everyone — type it the way you'd say it.
37 standards
Cash Over/Short Tracking and Thresholds
Establishes how cash overages and shortages are logged, measured against thresholds, and investigated by pattern rather than personality.
House Bank Audits and Rotation
Governs surprise counts of all issued house banks and the periodic rotation, right-sizing, and re-contracting of bank custodianship.
Chargeback Dispute Evidence Assembly
Defines how the property assembles, submits, and tracks evidence packages to contest credit card chargebacks within processor deadlines.
Accounts Receivable Aging and Credit Holds
Governs the weekly review of the accounts receivable aging and the disciplined application and release of credit holds on past-due accounts.
City Ledger Reconciliation
Establishes the weekly reconciliation of the city ledger to its supporting detail, ensuring every transferred balance is billable, aged correctly, and matched to payments.
Gift Card and Certificate Liability Controls
Governs the issuance, redemption, and liability reconciliation of gift cards and certificates, including donated and complimentary instruments.
Fixed Asset Tagging and Annual Verification
Defines how capitalized assets are tagged at acquisition, recorded in the asset register, and physically verified on an annual cycle.
Fixed Asset Disposal and Write-Off Approval
Governs the approval, execution, and recording of fixed asset disposals, sales, donations, and write-offs.
Contract Signing Authority Matrix
Establishes who may commit the property contractually, at what value and term limits, and the review steps required before any signature.
Capital Expenditure Approval Matrix
Governs how capital projects are justified, approved by tiered authority, tracked against approved amounts, and closed out.
FF&E Reserve Governance
Governs funding of the FF&E replacement reserve, eligible uses, draw documentation, and reporting to ownership.
Month-End Close Calendar Discipline
Establishes the published close calendar, task ownership, and sign-off discipline that produce accurate financial statements on a fixed timeline.
Purchasing Card Program Controls
Governs issuance, limits, documentation, and monthly reconciliation of property purchasing cards.
Balance Sheet Reconciliation Certification
Requires every balance sheet account to be reconciled to independent support monthly, certified by preparer and reviewer, with aged items driven to resolution.
Bank Reconciliation and Positive Pay Review
Governs monthly bank account reconciliation, daily positive pay exception review, and controls over outstanding and stale items.
Manual Journal Entry Approval and Support
Establishes documentation, approval, and review requirements for all manual journal entries posted to the general ledger.
Void, Discount, and Adjustment Audit Review
Governs the daily and weekly audit of voids, discounts, allowances, and rebates across all revenue outlets, focused on pattern detection.