The Vault
1,412 standards across 47 departments. Search is free for everyone — type it the way you'd say it.
1,412 standards
Button and Control-Panel Sanitation
Sets the disinfection frequency and method for elevator call buttons and cab control panels, the highest-touch surfaces in vertical transport.
Emergency telephone testing
Test every elevator's emergency phone on a fixed schedule for two-way voice to a live answering point, with each test documented.
Guest entrapment response
Respond to elevator entrapments by establishing calm contact with occupants immediately and holding extraction exclusively for trained rescue personnel.
Elevator outage guest communication
Communicate elevator outages to guests promptly and graciously, with clear signage, staffed assistance, and workable alternatives for every guest affected.
Escalator daily inspection
Inspect each escalator daily before startup, verifying steps, comb plates, handrails, and emergency stops before it carries the first guest.
Escalator Cleaning
Directs the safe cleaning of escalator steps, handrails, and comb plates without exposing guests or staff to moving-part hazards.
Escalator emergency shutdown
Stop an escalator immediately and safely when a rider falls, an item entraps, or a hazard appears, then secure the unit until authorized restart.
Entrapment Response Coordination and Communication Cadence
Coordinates the roles, communication rhythm, and hard boundaries of a guest entrapment from first report through release and follow-up.
Elevator Service-Call Logging and Vendor SLA Tracking
Establishes a single log for every elevator and escalator service call and a monthly scorecard of vendor response against contracted SLAs.
Escalator Startup and Shutdown Inspection Routine
Defines the daily pre-start inspection, no-load run, and controlled shutdown sequence for escalators and moving walkways.
Freight Elevator Etiquette and Cab Protection Standards
Sets the etiquette, cab padding, and load-handling standards that keep freight and service elevators safe, functional, and respectful to share.
Elevator Modernization Planning Inputs
Defines the operating data and condition evidence engineering compiles year-round so elevator modernization decisions are made on facts, not on the year the building opened.
Vendor Preventive Maintenance Verification
Verifies that contracted elevator preventive maintenance visits actually occur and that the work performed matches the maintenance control program.
Elevator Machine Room Access Control and Housekeeping
Controls who may enter elevator machine rooms and maintains the housekeeping, storage, and environmental conditions code requires there.
Emergency Communication with Trapped Guests
Scripts the continuous, name-based communication protocol used with guests trapped in an elevator until they are safely released.
Elevator Certificate Monitoring and Vendor Maintenance Documentation
Governs the tracking, posting, and renewal of elevator operating certificates and the filing of vendor maintenance documentation.
Freight Elevator Booking and Etiquette
Sets the booking process, load priority, and etiquette standards for shared freight and service elevator use across departments.
Preventive Maintenance Scheduling and Licensed Technician Coordination
Coordinates the scheduling, property access, and sign-off process for licensed elevator technicians performing preventive maintenance.
Power Outage and Fire-Service Elevator Operation
Directs staff response and elevator behavior during a power outage or fire-service recall, including guest communication during the transition.
Water Intrusion and Vandalism Response for Vertical Transportation
Directs the immediate response, shutdown, and reporting steps when water intrusion or vandalism affects an elevator or escalator.